Experience & Case Studies

Representative Client Engagements

Fortune 10 Technology Company — Applied ML Organization

Senior Solutions Architect | Groundcover | 2025-Present

Forward-deployed as lead solutions architect to a Fortune 10 company’s Applied Machine Learning organization, embedded deeply on GenAI observability and eBPF-based monitoring.

Key Outcomes:

  • Drove account expansion through deep technical embedding rather than traditional account management
  • Built production-grade OpenLLMetry demonstrations for LLM performance monitoring
  • Served as company-wide subject matter expert on OpenTelemetry and distributed tracing
  • Led all POCs involving distributed tracing across enterprise customer base

Technologies: OpenTelemetry, OpenLLMetry, eBPF, Kubernetes, GenAI Observability


Global SaaS Platform — Resilience Assessment

Field CTO, Digital | Trace3 | 2024

Designed and led a resilience assessment of a global SaaS company’s cloud platform infrastructure.

Key Outcomes:

  • Identified critical failure modes across microservices architecture
  • Architected comprehensive mitigation strategies including chaos engineering and observability improvements
  • Delivered actionable Architecture Decision Records (ADRs) documenting risk tradeoffs
  • Established ongoing relationship for platform engineering consulting

Technologies: Kubernetes, Observability Stack, Chaos Engineering, SLO/SLI Design


Fortune 50 Pharmaceutical — Infrastructure Automation

Practice Director, Platform Engineering | Trace3 | 2023-2024

Architected and delivered a major infrastructure-as-code implementation enabling self-service provisioning across hybrid cloud environments.

Key Outcomes:

  • Designed CrossPlane + Terraform hybrid architecture balancing flexibility and governance
  • Implemented GitOps workflows via ArgoCD for infrastructure change management
  • Enabled developer self-service while maintaining security and compliance controls
  • Reduced infrastructure provisioning time from weeks to hours

Technologies: CrossPlane, Terraform, ArgoCD, Kubernetes, EKS, GitOps


Fortune 500 Semiconductor & Financial Services — Observability Rationalization

Practice Director, Platform Engineering | Trace3 | 2023-2024

Led parallel engagements consolidating observability tooling sprawl at two Fortune 500 organizations.

Key Outcomes:

  • Reduced observability tool count from 7-10 vendors down to 2-3 consolidated platforms
  • Implemented OpenTelemetry-native architectures for vendor-neutral instrumentation
  • Achieved 40-60% cost reduction in observability spend
  • Improved mean-time-to-resolution (MTTR) through better signal-to-noise ratio
  • Established observability Centers of Excellence and golden path instrumentation

Technologies: OpenTelemetry, Distributed Tracing, Observability Pipelines, SLO/SLI, Kubernetes


Fryeburg Academy AI Enablement

Independent Consultant | 2025-Present

Led a management consulting engagement with a New Hampshire prep school, educating and enabling 50+ faculty members on practical AI adoption in education.

Key Outcomes:

  • Designed and delivered faculty workshops on AI literacy and practical applications
  • Built frameworks for thoughtful AI tool selection and integration
  • Addressed concerns around academic integrity and pedagogical best practices
  • Enabled teachers to use AI as augmentation rather than replacement
  • Created governance policies balancing innovation with responsible use

Impact: Shows AI consulting reaching beyond technical organizations: building trust through education and helping non-technical stakeholders adopt new technology with confidence.


Tier 1 US Telecommunications Provider — Bare-Metal Cloud Platform

Chief Technologist | Morpheus Data | 2020-2021

Served as key solutions engineer and implementation lead for one of Morpheus Data’s most strategically significant partnerships.

Key Outcomes:

  • Architected complete bare-metal cloud automation solution for telco-scale infrastructure
  • Enabled a Tier 1 US telco to offer competitive cloud services on owned infrastructure
  • Delivered a proof point that helped drive Morpheus Data’s acquisition by HPE in 2024
  • Designed hybrid cloud orchestration spanning VMware, OpenStack, Kubernetes, and bare metal

Technologies: Bare Metal Provisioning, Multi-Cloud Orchestration, VMware, OpenStack, Kubernetes


Leading APAC Telecommunications Provider — Managed Service Platform

Chief Technologist | Morpheus Data | 2020

Architected a managed service offering for a leading APAC telecommunications provider, proving platform viability in APAC telco markets.

Key Outcomes:

  • Launched Morpheus Data’s Asia-Pacific business through strategic telco partnership
  • Designed white-label cloud management platform enabling the provider to offer managed services
  • Navigated regulatory and data sovereignty requirements for APAC region
  • Established partner training and enablement model replicated across other regions

Technologies: Multi-Cloud Orchestration, Kubernetes, VMware, Service Provider Architecture


Trace3 Cloud Platform Engineering Practice (Built from Zero)

Practice Director, Automation → Platform Engineering | Trace3 | 2022-2025

Built a national practice from scratch focused on automation, observability, and platform engineering.

Key Outcomes:

  • Grew it from zero into a multimillion-dollar practice within its first year
  • Grew the team from zero to seven across solutions architects and delivery engineers
  • Built it into one of Trace3’s most significant service-margin practices
  • Designed vendor alliance strategy with RedHat, HashiCorp, Ansible, and observability vendors
  • Created repeatable delivery models and IP for platform engineering engagements
  • Built Cloud Center of Excellence reference architectures (EKS, Karpenter, GitOps, DevSecOps, OpenTelemetry)

HPE GreenLake OEM Partnership (Led to Acquisition)

Chief Technologist | Morpheus Data | 2020-2021

Led partner engineering for the HPE GreenLake OEM offering that resulted in Morpheus Data’s acquisition by HPE.

Key Outcomes:

  • Designed technical integration architecture between Morpheus and HPE GreenLake
  • Proved the technical viability of the OEM partnership
  • Established strategic relationship that led to acquisition discussions
  • Demonstrated value of Morpheus orchestration layer for HPE’s hybrid cloud strategy

Technologies: HPE GreenLake, Multi-Cloud Orchestration, Enterprise Architecture


Industry Expertise

Enterprise & Fortune 500

  • Fortune 10 technology companies
  • Global SaaS platforms
  • Fortune 50 pharmaceutical
  • Fortune 500 semiconductor manufacturing
  • Major financial services
  • Tier 1 US & APAC telecommunications providers

Client references available upon request.

Technology Domains

  • Observability & Monitoring: OpenTelemetry, eBPF, Distributed Tracing, SLO/SLI, GenAI Observability
  • Platform Engineering: Kubernetes, GitOps, Self-Service Infrastructure, DevSecOps
  • Cloud Architecture: Multi-Cloud, Hybrid Cloud, Kubernetes, EKS, OpenShift
  • AI/ML: GenAI Observability, LLM Performance Monitoring, AI Adoption Strategy
  • Telco & Service Provider: Bare Metal, Managed Services, Data Sovereignty

Engagement Scale

  • The technical credibility behind $30M+ in enterprise technology decisions, from Fortune 10 to high-growth startups
  • Stood up a national platform engineering practice from zero and grew it into a multimillion-dollar service line
  • Lead architect on multiple seven-figure enterprise engagements, including the largest in one company’s history
  • Built and led cross-functional teams of 10–20 across field engineering, delivery, and partner organizations

Certifications & Education

  • MIT Professional Education – Graduate Certificate, Applied Generative AI for Digital Transformation (2023)
  • CNCF Certified Kubernetes Administrator (CKA)
  • Trace3 AI Legends (Internal AI/ML Certification)
  • Colorado State University – M.S. Computer Science (Architecture, Databases, Fault Tolerance, Networking)
  • University of Colorado Boulder – B.A., Philosophy & Mathematics

Speaking & Thought Leadership

As a Field CTO, I’ve contributed to:

  • Analyst Webinars: Competitive positioning and market analysis for observability space
  • Customer Advisory Boards: Product roadmap input for vendor partners
  • GenAI Maturity Frameworks: Published models for assessing organizational AI readiness
  • Partner Enablement: Technical training and go-to-market strategy for channel partners

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